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AI in Public Sector — AI in Government

Estonia's Kratt strategy sets ambitious goals for AI in the public sector. AI helps improve citizen services, speed up document processing and support decision-making.

€31.7MEesti Kratt strateegia eelarve 2025
70%+Suurettevõtetest kasutab AI-d

How is AI used in this industry?

Citizen Services

Automated responses to inquiries, info material creation.

Document Processing

Application, contract and decision analysis and drafting.

Policy Analysis

Legislation impact analysis, international practice comparison.

Internal Efficiency

Emails, reports, meeting summaries.

Best AI tools for this industry

ChatGPTDokumentatsioon, analüüs, kommunikatsioon
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Frequently asked questions

Can the public sector use AI?

Yes, Estonia's Kratt strategy encourages AI use in the public sector. It's important to follow EU AI Act requirements and data protection rules.

How to fund AI training in the public sector?

AIRE EDIH offers free or subsidized AI training. Unemployment Insurance Fund training grants and state training programs are also available.

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